Effective Date: May 25, 2026 Last Updated: May 25, 2026
Welcome to DocGhar.
DocGhar is operated by Intuivo Technology Solutions LLP, a limited liability partnership incorporated under the Limited Liability Partnership (LLP) Act, 2008, with its registered office located in Jaipur, Rajasthan, India.
DocGhar (“DocGhar”, “we”, “our”, or “us”) is committed to protecting your privacy, safeguarding your personal information, and maintaining transparency regarding how your information is collected, used, processed, stored, and protected.
This Privacy Policy explains how information is collected, used, processed, stored, disclosed, and protected when users access or use the DocGhar mobile application, website, and related services (collectively, the “Platform”).
By accessing or using DocGhar, users acknowledge that they have read, understood, and agreed to the practices described in this Privacy Policy.
DocGhar is a secure document management and reminder platform designed to help users organize, store, manage, and access important documents and receive reminders related to document validity, expiry dates, renewals, and other important events.
DocGhar may provide features including:
Secure cloud document storage
AI-assisted document understanding
OCR (Optical Character Recognition) processing
Expiry detection and reminder systems
Smart categorization and search functionality
Emergency access workflows
Notification and alert systems
Users may voluntarily provide information including:
Account Information
Full name
Mobile number
Email address
Profile information
Uploaded Documents & Content
Users may upload and store documents including but not limited to:
Identity documents
Insurance documents
Medical records
Vehicle documents
Property documents
Warranty invoices
Passports
Financial records
PDFs, images, and supported files
Reminder & Organization Information
Expiry dates
Reminder schedules
User-created notes
Document labels and categories
DocGhar may automatically collect limited technical and usage-related information including:
Device type
Operating system
App version
Device identifiers
Login activity
Crash reports
Usage analytics
Notification preferences
Security and authentication logs
This information is used to improve platform performance, reliability, security, fraud prevention, and overall user experience.
DocGhar may use collected information to:
Provide secure document storage services
Enable document upload, retrieval, and management
Process OCR and AI-assisted document analysis
Detect expiry dates and important timelines
Generate reminder suggestions
Improve search and categorization functionality
Send notifications, reminders, and alerts
Improve platform functionality and performance
Detect fraud, misuse, or unauthorized activity
Maintain platform security and operational integrity
Comply with legal and regulatory obligations
DocGhar does not sell, rent, trade, or commercially exploit user documents or personal information.
DocGhar may use Artificial Intelligence (“AI”) and OCR technologies to:
Extract text from uploaded documents
Identify expiry dates and document metadata
Categorize documents
Improve reminder functionality
Enhance search and automation features
By uploading documents to the Platform, users consent to automated processing necessary for service functionality and platform operations.
AI-generated outputs, OCR extraction, automated categorization, reminder suggestions, and expiry detection may not always be accurate, complete, or reliable.
Users are solely responsible for independently verifying all important information, including dates, classifications, extracted text, reminders, and AI-generated outputs.
DocGhar does not guarantee the accuracy, completeness, reliability, or suitability of AI-generated or automated outputs.
AI-assisted processing is used solely to support platform functionality and improve user experience within the Platform.
DocGhar uses commercially reasonable, industry-standard and risk appropriate security measures designed to protect user information during transmission, processing, and storage.
Security measures may include:
Encrypted data transmission
Encrypted storage systems
Access controls and authentication safeguards
Security monitoring systems
Restricted internal access
Infrastructure-level protections
While DocGhar takes reasonable steps to protect user data, no digital platform, internet transmission method, cloud storage system, or electronic security mechanism can guarantee absolute security.
Users acknowledge and accept the inherent risks associated with electronic communications, cloud-based storage, and internet-based services.
DocGhar does not sell user data or uploaded documents.
Information may be disclosed only in limited circumstances including:
When required by applicable law, regulation, or legal process
To comply with governmental or regulatory obligations
To investigate fraud, abuse, security incidents, or unlawful activities
To protect the rights, safety, security, or property of users or DocGhar
When explicitly authorized or requested by the user
To trusted service providers supporting platform operations
DocGhar may rely on trusted third-party providers for:
Cloud hosting infrastructure
Authentication services
Analytics services
Notification systems
OCR processing
AI-assisted functionalities
Security monitoring
Crash reporting and infrastructure support
Such providers operate under applicable confidentiality, privacy, and security obligations.
Future document-sharing features, if introduced, will require user-controlled authorization mechanisms.
Depending on infrastructure providers, operational requirements, or technical architecture, user data may be processed or stored on servers located in multiple jurisdictions.
DocGhar takes reasonable steps to ensure appropriate safeguards are maintained for such processing activities.
By using the Platform, users consent to such storage and processing arrangements where applicable.
DocGhar retains user information only for as long as reasonably necessary to:
Provide platform services
Maintain account functionality
Fulfill legal, regulatory, operational, or security obligations
Support user-requested storage and retrieval services
Users may permanently delete uploaded documents and account data through supported workflows.
Certain backup copies or archival records may temporarily remain in secure backup, recovery, legal compliance, or disaster recovery systems before permanent deletion.
Subject to applicable laws, users may have the right to:
Access uploaded information
Update profile information
Delete uploaded documents
Request account deletion
Control notification preferences
Withdraw consent for certain processing activities where legally applicable
Users may contact DocGhar support regarding privacy-related requests or concerns.
Users are solely responsible for:
Ensuring they have the legal authority and consent to upload documents or information
Maintaining confidentiality of login credentials, OTPs, and devices
Securing their accounts and devices against unauthorized access
Verifying the accuracy of uploaded information and automated outputs
Maintaining backups of important records where necessary
Users must not upload:
Fraudulent or misleading content
Illegal or unlawful material
Harmful software or malicious files
Content violating applicable laws or third-party rights
DocGhar reserves the right to remove content or restrict access where necessary for security, legal compliance, or platform integrity.
In the event of a merger, acquisition, financing, restructuring, dissolution, asset sale, or other business transaction involving DocGhar or Intuivo Technology Solutions LLP, user information may be transferred or disclosed as part of such transaction, subject to applicable legal, confidentiality, and security obligations.
DocGhar may integrate with or rely upon third-party technologies, infrastructure providers, or operational partners to support platform functionality.
While DocGhar carefully selects service providers based on operational reliability and security standards, DocGhar does not control independent third-party privacy practices.
Users are encouraged to review applicable third-party privacy policies where relevant.
DocGhar websites or services may use cookies, analytics tools, device identifiers, or similar technologies to:
Improve platform functionality
Understand usage patterns
Enhance user experience
Monitor performance and reliability
Maintain security and fraud prevention measures
Users may manage certain cookie or tracking preferences through browser or device settings where applicable.
DocGhar is not intended for children below the minimum age permitted under applicable laws without parental or guardian supervision.
We do not knowingly collect personal information from children in violation of applicable laws.
If we become aware of unauthorized collection involving minors, reasonable steps may be taken to remove such information.
DocGhar reserves the right to suspend, restrict, investigate, or terminate accounts involved in:
Fraudulent activity
Unlawful conduct
Security threats or abuse
Violations of platform policies
Misuse of platform infrastructure or services
Appropriate actions may be taken to protect users, platform integrity, operational stability, and legal compliance.
Users may request permanent deletion of:
Uploaded documents
Reminders and related data
Account information
Associated platform records
Deletion requests may require identity verification for security purposes.
Certain information may temporarily remain in backup or archival systems for operational, security, fraud prevention, dispute resolution, or legal compliance purposes before permanent deletion.
DocGhar may update this Privacy Policy periodically to reflect:
Platform improvements
Security enhancements
Legal or regulatory changes
Infrastructure updates
Feature modifications
Where legally required, users may be notified of significant updates through the application, website, email, or other appropriate communication methods.
Continued use of the Platform following updates constitutes acceptance of the revised Privacy Policy.
All documents, files, and personal information uploaded to DocGhar remain the property of the respective user or lawful owner.
DocGhar claims no ownership rights over user-uploaded content.
By using the Platform, users grant DocGhar a limited, non-exclusive, revocable license to process, store, transmit, analyze, display, and manage uploaded content solely for the purpose of operating and improving platform services.
This license automatically terminates upon deletion of the relevant content or account, subject to temporary backup retention requirements.
DocGhar retains exclusive ownership of its:
Platform infrastructure
Software systems
Algorithms
AI systems and models
Branding and trademarks
Features, workflows, and intellectual property
Nothing in this Privacy Policy transfers ownership of DocGhar technology or intellectual property to users.
To the maximum extent permitted under applicable law, DocGhar shall not be liable for:
Loss of data
Unauthorized access caused by factors outside reasonable control
Errors in AI-generated outputs or OCR processing
Missed reminders or inaccurate expiry detection
Service interruptions, downtime, or technical failures
User reliance on automated outputs or notifications
Indirect, incidental, consequential, or special damages
Users acknowledge that the Platform is provided on an “as available” and “as-is” basis.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with this Privacy Policy or use of the Platform shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India.
DocGhar aims to follow applicable privacy, cybersecurity, and data protection practices relevant to:
Secure cloud storage systems
Responsible data handling
User consent frameworks
Privacy-focused platform design
AI-assisted processing safeguards
Reasonable security and operational practices
DocGhar may designate grievance handling or compliance mechanisms where required under applicable laws and regulations.
For privacy-related questions, support requests, grievance concerns, or data-related inquiries, users may contact:
DocGhar Support Team Email: support@docghar.ai Website: www.docghar.ai
Registered Office: Jaipur, Rajasthan, India.
If required under applicable law, DocGhar may designate a Grievance Officer or Data Protection Contact and publish updated contact details accordingly.
DocGhar is built on a simple principle:
“Your important documents should remain secure, accessible, and actionable when you need them most.”
We are committed to building a secure, privacy-focused, and trustworthy platform designed to help users manage life-critical information responsibly and efficiently.